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Privacy Policy

Ruleward — ruleward.com
Last updated: April 15, 2026  |  Effective date: April 15, 2026
This policy includes disclosures required by the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).
California Residents: You have specific rights under the CCPA/CPRA, including the right to know, delete, correct, opt-out of sale/sharing, and limit use of sensitive personal information. Jump to Section 5 — Your California Privacy Rights.
Do Not Sell or Share My Personal Information

California residents may opt out of the sale or sharing of their personal information at any time.

Opt Out Now

1. Introduction & About Us

Ruleward (“we”, “us”, or “our”) operates ruleward.com and related services (the “Service”). Our principal place of business is located at 1300 Pennsylvania Avenue NW, Suite 700, Washington, DC 20004.

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, with specific disclosures required by the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), effective January 1, 2023.

For privacy inquiries, contact us at:
Email: [email protected]
Postal: Privacy Team, Ruleward, 1300 Pennsylvania Avenue NW, Suite 700, Washington, DC 20004

2. Categories of Personal Information We Collect

In the past 12 months, we have collected the following categories of personal information as defined by the CCPA:

CCPA CategoryExamplesCollected?Sources
A. IdentifiersName, email address, IP address, account nameYesYou directly; automatically
B. Personal Records (Cal. Civ. Code § 1798.80)Name, address, telephone numberYesYou directly
C. Protected ClassificationsAge, race, gender (if voluntarily provided)LimitedYou directly (optional)
D. Commercial InformationProducts/services purchased, preferencesYesYou directly; transactions
E. Biometric InformationFingerprints, face/voice recognition dataNo—
F. Internet / Electronic ActivityBrowsing history on our site, interaction with contentYesAutomatically via cookies/analytics
G. Geolocation DataPhysical location derived from IP address (city/country level)Yes (approximate)Automatically
H. Sensory DataAudio (call recordings if applicable)Only if you contact us by phoneYou directly (if applicable)
I. Professional / Employment InfoJob title, employer, professional backgroundOnly if voluntarily providedYou directly
J. Education InformationEducation history not covered by FERPANo—
K. InferencesProfile reflecting preferences and behaviorYes (for personalisation)Derived from categories above
L. Sensitive Personal InformationAccount log-in + password (security credentials)Yes (credentials only)You directly (account creation)

2.1 Sources of Personal Information

  • Directly from you — forms, account registration, support requests, surveys;
  • Automatically — cookies, web beacons, server logs when you use our Service;
  • Third parties — analytics providers, advertising partners (where applicable).

3. Business & Commercial Purposes for Collection & Use

We collect and use personal information for the following business and commercial purposes:

  • Providing, maintaining, and improving our products and services;
  • Processing transactions and managing accounts;
  • Sending transactional communications (receipts, account alerts, service notices);
  • Providing customer support and responding to inquiries;
  • Conducting analytics to understand how our Service is used;
  • Sending marketing communications (where you have opted in or where permitted);
  • Fraud prevention, security monitoring, and protecting legal rights;
  • Complying with applicable laws, regulations, and legal process;
  • Evaluating or conducting a merger, divestiture, or other business transaction.

4. Disclosure, Sale & Sharing of Personal Information

4.1 Categories Disclosed for Business Purposes

In the past 12 months, we have disclosed the following categories of personal information to service providers and contractors for business purposes:

  • Identifiers (A) — to cloud hosting, email providers, analytics providers;
  • Commercial information (D) — to payment processors;
  • Internet / electronic activity (F) — to analytics platforms;
  • Inferences (K) — to content personalisation platforms.

4.2 Sale & Sharing of Personal Information

PI CategorySold?Shared for Cross-Context Behavioural Advertising?Third-Party Recipients
Identifiers (A)NoYes (cookie IDs, IP)Analytics, ad networks
Internet / Electronic Activity (F)NoYes (browsing behaviour)Analytics, ad networks
Inferences (K)NoYes (interest segments)Ad platforms
All other categoriesNoNo—

4.3 Do Not Sell or Share — Opt-Out

California residents have the right to opt out of the sale or sharing of their personal information at any time. To exercise this right:

  • Email: [email protected] with subject “CCPA Opt-Out Request”.
  • Global Privacy Control (GPC): We honour GPC signals.

4.4 Sensitive Personal Information

We collect only the following sensitive personal information (SPI) and use it solely for the purposes of providing our services:

  • Account log-in credentials (username + hashed password) — used solely to authenticate your account.

We do not use or disclose sensitive personal information for purposes beyond those necessary to provide the Service. Contact us at [email protected] to limit our use of sensitive personal information.

5. Your California Privacy Rights

If you are a California resident, you have the following rights under the CCPA/CPRA:

Right to Know

Request disclosure of the categories and specific pieces of personal information we have collected about you, sources, business/commercial purposes, and third parties with whom we share it. You may request this up to twice per 12-month period.

Right to Delete

Request deletion of personal information we have collected, subject to certain exceptions (completing a transaction, security, legal obligations, free speech, research).

Right to Opt-Out of Sale/Sharing

Direct us not to sell or share your personal information with third parties for cross-context behavioural advertising.

Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

Right to Correct

Request correction of inaccurate personal information we maintain about you.

Right to Limit SPI Use

Direct us to limit our use and disclosure of sensitive personal information to what is necessary to perform the services you request.

5.1 How to Submit a Consumer Request

California residents may submit requests by:

  • Email: [email protected] with subject “CCPA Privacy Request”;
  • Postal mail: Ruleward, Attn: Privacy Team, 1300 Pennsylvania Avenue NW, Suite 700, Washington, DC 20004.

5.2 Verification of Requests

To protect your information, we must verify your identity before fulfilling a request. We will ask you to provide information that matches what we have on file. We will not use information provided for verification beyond that purpose.

Authorised agents: You may designate an authorised agent to make a CCPA request on your behalf. We may require written proof of authorisation and may verify your identity directly.

5.3 Response Timeline

We will acknowledge your request within 10 business days and respond within 45 calendar days. If we need more time, we will notify you and may extend the response period by an additional 45 days.

6. Retention of Personal Information

We retain personal information for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

CategoryRetention Period
Account / identity dataDuration of account + 2 years after closure
Transaction / purchase history7 years (tax/legal compliance)
Customer support records3 years from last interaction
Marketing consent / opt-out recordsIndefinitely (to honour your preference)
Analytics / usage data26 months
Security / fraud logs12 months

7. Security of Personal Information

We implement reasonable and appropriate technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including encryption in transit (TLS) and at rest, access controls, and employee training. No system is 100% secure; please use strong passwords and notify us promptly of suspected unauthorized access.

8. Children's Privacy

We do not knowingly collect personal information from consumers under 16 years of age. If you believe we have collected personal information from a minor under 16, please contact us at [email protected] and we will delete it promptly.

9. Privacy Rights for Other Jurisdictions

Residents of other U.S. states with comprehensive privacy laws (including Virginia, Colorado, Connecticut, Utah, Texas, and others) may have similar rights. For more information about your state-specific rights, please contact us at [email protected].

10. Cookies & Online Tracking

We and our partners use cookies, web beacons, pixels, and similar tracking technologies to collect internet/electronic activity data. You may opt out by using our cookie settings or enabling the Global Privacy Control (GPC) in your browser. See our Cookie Policy for full details.

11. Changes to This Privacy Policy

We may update this Privacy Policy as required by changes in law or our practices. When we make material changes, we will update the “Last updated” date and provide appropriate notice. We encourage you to review this policy periodically.

12. Contact Us

For questions, concerns, or to exercise your privacy rights:

  • Company: Ruleward
  • Email: [email protected]
  • Address: 1300 Pennsylvania Avenue NW, Suite 700, Washington, DC 20004
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1300 Pennsylvania Avenue NW, Suite 700
Washington, DC 20004
+1 (202) 376-8725
[email protected]

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